Service

The highest quality at your service for over 40 years

Ippoliti Ricambi S.r.l. is committed to creating, maintaining, and updating the services it offers to support sales. When a customer chooses us, they are choosing the best value for money and success.

Service Points

Ippoliti Ricambi s.r.l. offers a wide range of after-sales services for technical assistance through its own Service Points network. Our Service Points use the information, original spare parts and certified products distributed by Ippoliti Ricambi s.r.l. and have the best specific diagnostic and maintenance equipment for Lombardini, Ruggerini, Kohler, Vm, Cummins engines, and Sdmo generator sets.

Click here to get a free quote for routine maintenance or specific technical assistance for your engine.

Costumer care

Customer care is the most demanding and important aspect of what we do. Our consultants are trained to help you find the best installation and maintenance solutions for your engine or generator set.

From the moment you become a customer you can count on us to help you at all times.

Contact our customer service from Monday to Friday
from 9:00 a.m. to 01:00 p.m.
from 02:00 p.m. to 06:00 p.m.

Contact us on the following numbers for any technical, sales or administrative queries:
Phone: +39 06 960 30 417
Whatsapp: +39 389 3155515
Fax: +39 06 960 30 590
Or fill in the contact us form

Our stores accept debit cards, PayPal, Mastercard, Visa and American Express credit cards.

Logistics

Our new computerized enquiry and order processing system ensures faster deliveries with the same high-quality services.

Ippoliti Ricambi s.r.l. has invested for some time in logistics, optimizing the organizational and information processes of the warehouse and expanding the network of couriers, so as to ensure rapid coverage at a national and international level.

The transport and distribution of spare parts by Ippoliti Ricambi are guaranteed in 24/48 hours anywhere in Italy and generally within no more than 3-4 business days to EU countries. To offer the best service to our customers, we deal with the most efficient national and international couriers such as FedEx, DHL, SDA, TNT, Bartolini, UPS